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Privacy Policy

Effective Date: March 7, 2026
Website: https://mochibloom.com/
Company: Mochi Bloom LLC
Address: 7284 W PALMETTO PARK RD, STE 101, Boca Raton, FL 33433
Email: sales@mochibloom.com

Mochi Bloom LLC (“Mochi Bloom,” “we,” “us,” or “our“) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with https://mochibloom.com/ and any related pages, features, forms, shopping tools, and online services that link to this Privacy Policy (collectively, the “Site“).

This Privacy Policy forms part of our Terms of Use. By accessing or using the Site, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use the Site.

  1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through the Site, including when you browse the Site, contact us, submit an inquiry, request information, interact with our cookie banner or privacy settings, place an order if shopping features are available, or otherwise communicate with us through the Site.

This Privacy Policy does not apply to third-party websites, services, platforms, or applications that may be linked from or integrated with the Site, including social media platforms, map tools, payment services, delivery providers, or third-party e-commerce tools. Those third parties have their own terms and privacy policies.

  1. Information We Collect

We may collect the following categories of information:

  1. Information You Provide Directly

You may choose to provide us with personal information, including:

  • your name;
  • email address;
  • phone number;
  • shipping address or billing address;
  • information submitted through contact forms, partner inquiry forms, ambassador forms, or other website forms;
  • information you provide when placing an order or requesting customer support;
  • the contents of messages, reviews, feedback, or other communications you send to us; and
  • any other information you choose to provide.
  1. Information Collected Automatically

When you use the Site, we and our service providers may automatically collect certain information, such as:

  • IP address;
  • browser type and version;
  • device type, operating system, and settings;
  • referring URLs and pages visited;
  • dates and times of visits;
  • actions taken on the Site;
  • approximate location derived from IP address; and
  • cookie, analytics, and similar technology data.
  1. Information from Cookies and Similar Technologies

We may use cookies, pixels, tags, SDKs, local storage, web beacons, and similar technologies to operate the Site, remember your preferences, understand Site usage, measure performance, improve user experience, support analytics, personalize content, and support advertising, remarketing, and campaign measurement where permitted by law.

These technologies may be used by Mochi Bloom and by third-party providers such as analytics providers, advertising partners, e-commerce platforms, CRM systems, loyalty or SMS providers, social media platforms, and embedded service providers.

You can manage cookie preferences through the Site’s cookie settings tool, where available, and through your browser settings. Please note that disabling certain technologies may affect Site functionality.

  1. Information from Third Parties

We may receive information about you from third-party service providers, analytics providers, advertising platforms, social media platforms, payment processors, e-commerce providers, CRM systems, loyalty platforms, SMS platforms, delivery providers, review tools, and other business partners, to the extent permitted by applicable law.

This may include updated contact information, order and delivery data, marketing engagement data, campaign attribution data, audience information, and information relating to your interactions with our ads, content, storefront, promotions, or communications.

  1. How We Use Your Information

We may use personal information for the following purposes:

  1. To Operate and Provide the Site

We use information to provide, maintain, secure, and improve the Site and its features, including shopping tools, contact forms, partner inquiry tools, and customer service functions.

  1. To Respond to Inquiries and Communicate with You

We use information to respond to your messages, process your requests, provide support, communicate about products, flavors, orders, deliveries, returns, inquiries, business opportunities, and other matters related to Mochi Bloom.

  1. To Process Orders and Transactions

If transactional features are available, we use information to process purchases, payments, shipping, delivery, returns, refunds, confirmations, and related operational communications.

  1. To Improve Our Products, Brand, and User Experience

We use information to understand how visitors use the Site, evaluate content performance, improve site design and functionality, improve our products and services, and better understand our customers, partners, and audience.

  1. To Personalize Content and Measure Effectiveness

We may use information to personalize Site content, remember your preferences, measure the effectiveness of content, promotions, campaigns, advertisements, ambassador efforts, influencer activity, and other marketing initiatives, and better understand interactions with our Site, storefront, and brand.

  1. For Marketing and Promotional Communications

Where permitted by law, we may use your information to send newsletters, promotions, updates, surveys, special offers, cart reminders, loyalty communications, product announcements, SMS messages, and other marketing communications by email, text message, social media custom audiences, retargeting channels, or other channels you have agreed to receive or that are otherwise permitted by law. You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us. You may opt out of SMS marketing by following the unsubscribe instructions in the text message or by contacting us. Consent to receive marketing text messages is not a condition of purchase.

Where permitted by law, we may use your information to send newsletters, promotions, updates, surveys, special offers, and other marketing communications by email or other channels you have agreed to receive. You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us.

  1. For Analytics, Advertising, Security, and Fraud Prevention

We use information to monitor Site performance, diagnose technical issues, analyze user behavior, support advertising and retargeting efforts, create audience segments, measure campaign performance, protect the Site, prevent misuse or fraud, enforce our legal terms, and protect Mochi Bloom, our users, and our business operations.

  1. For Legal and Compliance Purposes

We may use information to comply with applicable law, respond to legal requests, enforce our agreements, resolve disputes, and exercise or defend legal claims.

  1. How We Share Your Information

We do not sell your personal information in the ordinary sense of selling customer lists for money. However, we may share information in the following circumstances:

  1. Service Providers

We may share information with vendors and service providers that help us operate the Site or our business, such as website hosts, e-commerce and checkout providers including Shopify or similar platforms, payment processors, analytics providers, CRM systems, loyalty and rewards providers, SMS and email platforms, customer support providers, review providers, delivery or logistics providers including FedEx, UPS, and independent third-party delivery vendors, marketing vendors, and technology support providers.

  1. Business Partners and Integrated Services

We may share information with business partners, advertising platforms, social media platforms, bloggers, ambassadors, influencers, integrated service providers, and other partners as necessary to support Site features, process transactions, market our products, measure campaigns, facilitate collaborations, or support business operations.

We may share information with partners or integrated service providers as necessary to provide Site features, process transactions, or support business operations.

  1. Legal Requirements and Protection of Rights

We may disclose information if we believe disclosure is necessary or appropriate to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Mochi Bloom, our users, or others.

  1. Corporate Transactions

We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other corporate transaction.

  1. With Your Direction or Consent

We may share information with third parties when you direct us to do so or otherwise consent.

  1. Cookies, Analytics, Advertising Technologies, and Similar Tools

The Site may use cookies, pixels, tags, SDKs, local storage, web beacons, and similar technologies for functionality, preferences, analytics, security, personalization, advertising, retargeting, and user experience.

Depending on how the Site is configured, these technologies may include essential cookies, preference cookies, analytics tools, advertising and remarketing tools, social media tools, map integrations, e-commerce tools, and other related services.

For example, we may use tools such as Meta Pixel, Google Analytics, Google Ads, Shopify-related technologies, CRM and loyalty tools, SMS platforms, and similar tools to understand user activity, improve the Site, measure marketing performance, create audience segments, support remarketing, and communicate with customers and prospective customers.

You may be able to accept, reject, or manage certain non-essential cookies or similar technologies through our cookie banner or privacy settings tool. Browser settings may also allow you to control or delete certain cookies. Please note that some parts of the Site may not function properly if certain technologies are disabled.

  1. Marketing Communications and Your Choices

You may opt out of marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at sales@mochibloom.com. You may opt out of marketing text messages by following the unsubscribe instructions in the message or by contacting us.

Even if you opt out of marketing communications, we may still send you non-promotional communications relating to orders, transactions, support, account issues, legal notices, service updates, loyalty account administration, or changes to our policies.

We may also use audience tools, remarketing tools, and advertising technologies provided by platforms such as Meta, Google, TikTok, and similar providers, subject to your settings, applicable law, and the privacy choices available to you.

You may opt out of marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at sales@mochibloom.com. Even if you opt out of marketing communications, we may still send you non-promotional communications relating to orders, transactions, support, account issues, legal notices, or changes to our policies.

If the Site later offers SMS or similar messaging programs, any such program may be governed by additional terms and consent requirements.

  1. Social Media, Influencers, Ambassadors, and User-Generated Content

If you interact with Mochi Bloom through social media platforms, review platforms, influencer content, ambassador programs, blogs, or other third-party services, information may be collected by those platforms or program operators under their own privacy policies and terms.

We may work with social media platforms and marketing partners such as Instagram, Facebook, TikTok, bloggers, ambassadors, influencers, and similar partners to promote our products and brand. Those activities may involve campaign measurement, audience matching, ad delivery, attribution, and related analytics, subject to applicable law and the settings or permissions available through those platforms.

If you send content directly to us or submit it through a specific campaign, contest, form, ambassador process, or consent process, our use of that content may also be governed by our Terms of Use, any additional consent language, and applicable law.

Publicly posting about Mochi Bloom or our products on third-party platforms does not, by itself, grant Mochi Bloom permission to use that content beyond what is permitted by law or separately authorized by you.

  1. Third-Party Links, Tools, and Embedded Content

The Site may contain links to or integrations with third-party websites, stores, payment providers, maps, media platforms, social networks, embedded content, or other services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their policies before providing information to them.

  1. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, complete transactions, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.

  1. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no internet transmission, website, or data storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site. If you believe a child has provided personal information to us through the Site, please contact us so we can review and address the issue.

  1. State Privacy Rights

Depending on your state of residence, you may have privacy rights under applicable law, which may include the right to request access to personal information, request deletion, request correction, request a copy of certain information, opt out of certain targeted advertising or profiling activities, or appeal certain privacy decisions, subject to applicable exceptions and verification requirements.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before responding.

  1. California Notice

If you are a California resident, you may have rights under California privacy law, which may include rights relating to access, deletion, correction, and the ability to opt out of certain sharing or use of personal information for cross-context behavioral advertising, subject to exceptions.

Because website configurations, advertising technologies, pixels, analytics tools, e-commerce apps, CRM systems, loyalty tools, SMS tools, and data-sharing settings can affect how California law applies, Mochi Bloom should periodically review this Privacy Policy and its website technology stack with counsel or a privacy professional.

If you are a California resident, you may have rights under California privacy law, including rights relating to access, deletion, correction, and information about certain data practices, subject to exceptions.

Because website configurations and data-sharing tools can affect how California law applies, Mochi Bloom should periodically review this Privacy Policy and its website technology stack with counsel or a privacy professional.

  1. Users Outside the United States

The Site is intended for users located in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. When we do, we will post the revised version on the Site and update the Effective Date above. Your continued use of the Site after the revised Privacy Policy is posted means you accept the updated policy.

  1. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Mochi Bloom LLC
7284 W PALMETTO PARK RD, STE 101
Boca Raton, FL 33433
Email: sales@mochibloom.com
Phone: 786-452-3720
Website: https://mochibloom.com/